House - Rating 5 (44)

Spectacular Home w Pool BBQ Arcade near Disney


Bedroom 7 bedrooms
Bathroom 6 baths
Guests 20 guests
Pets Not Allowed Pets Not Allowed

  • Location: Orlando, Florida
  • Type: House
  • View: Downtown

Location Location

Description Description
Home Features:
• 7 bedrooms (11 beds)
• 7 bathrooms, including 4 ensuite
• Star Wars themed movie room with pool table and arcade game
• Fun themed bedrooms for kids (Minions and Mario Kart)
• Minecraft themed games room with air hockey, foosball, big screen TV and arcade game
• Fully equipped kitchen with high end appliances
• Large dining table (seating for up to 10) / Kitchen island (seating for up to 4)
• Smart TVs plus high-speed internet
• Central air conditioning
• In-home laundry machines
• Backyard swimming pool with Simpson's theme (removable safety fence included)
• Shaded poolside lounge area
• BBQ Grill
• Poolside dining area (seats 6 at the table, plus lounge area seating)
• Sun loungers
• Free onsite parking
• Complimentary access to the Solara Resort amenities

Solara Resort Amenities (4 min drive):
• 24-Hour Manned Gate
• Large Outdoor Heated Shallow-Entry Pool
• Outdoor jacuzzi hot tub
• FlowRider Surf & Wave Simulator
• Children's Splash Pad and Interactive Water Slide
• Fitness Center and Movement Studio
• Game Room with ClubSolara Kids Club
• Teen Hangout Center
• Restaurant and Bars
• Coffee and Gelato Cafe
• Sundry Shop
• Two-Storey 13000 sq ft Clubhouse
• Soccer Field
• Sand Volleyball Court
• Full Basketball Court
• Playgrounds & Walking Trails

Book your stay now and receive a special welcome amenity!

This 7-bedroom home can sleep up to 20 guests at a time! Who needs to downsize when you can bring the whole crew?

Let's kick things off with the amazing back deck. Picture this: a private swimming pool and a hot tub where you can unwind and soak up the glorious Florida sun. Your deck faces a garden view, so you won't have any nosy rear-facing neighbours! We've even added in privacy walls for the sides that don't face the garden. You'll find comfy lounge chairs and sun recliners for your total relaxation. Plus, there's a poolside dining space, a lounge area, and a BBQ grill – perfect for after-swim meals!

Now, let's talk about the kitchen. It's an absolute masterpiece! You'll find marble countertops, top-of-the-line stainless-steel appliances, a spacious island countertop, and plenty of cabinetry. Whether you're a culinary genius or a fan of takeout, we've got you covered. Kitchen island seating for 4, plus a large capacity dining table that comfortably seats 10.

Need some space to chill? Our open-concept living area is designed with plenty of room to spread out and relax. We've got a big screen smart TV with high speed internet access for your entertainment. But speaking of entertainment, did we mention the games room? Get ready for the kiddos to squeal with delight! The garage has been converted into a minecraft themed games room with old school arcade games, foosball, air hockey, a big screen TV and comfy bean bag seating! But don't worry, there's still plenty of free onsite parking on the driveway.

And if that's not enough, just wait until you see the second floor. We've got a large Star Wars themed lounge with a massive modular sofa, enormous smart TV, billiards table, more arcade games, and cool decorations!

We have 7 expertly-designed bedrooms with smart TVs with high-speed internet. Kids will love the theme fun decorations! The ground level of the home features a master King room with sparkling ensuite bathroom, and the remaining bedrooms are upstairs. Here you'll find two more King bedrooms, two Queen bedrooms, and two bunk-bed rooms for the kids.

Now let's talk about the Solara Resort - since our guests get complimentary access to all of it! It's got a massive water complex featuring a large resort pool and sundeck. It's got a wave simulator – perfect for showing off your gnarly moves or learning to ride the surf like a pro. There's even a pool with shallow-entry and a splash pad for the little rascals. There are basketball courts, a full-sized soccer field (watch out, Messi), beach volleyball, and even an ice cream parlor. Pick up essentials from the sundries store, and have. drink at the fully licensed bar and restaurant. The clubhouse also has a tween/teen hangout center (aka the coolest spot on earth), complete with board games, video games, and more. Oh, and if you're feeling the need to burn off all those ice cream cones, there's a fully air-conditioned fitness center with an aerobics/yoga studio right here at the clubhouse.

So, Solara Resort is just a 4 minute drive away and is the epicenter of fun and luxury – you don't want to miss out! Book your stay today!

•Please be aware that spa is currently unavailable for use. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance during your stay, please do not hesitate to reach out to us.

Additional Services:
• Pool and hot tub heating is an additional service that is not included in your booking price. It's an additional fee of $35/night per service and $60/night for both, which we provide upon request. Please note that heating service is available with a minimum stay of 2 nights. Feel free to reach out for more details.

We’re happy to deliver:
• a full BBQ propane tank upon request for $70/per tank.
• a "Pack 'N Play Crib" for $40 (one-time fee).
• a Highchair for $40 (one-time fee).

Quality Assurance:
• Your wellbeing is our top priority. We have built upon our foundation of pre-existing high cleaning standards with additional COVID-19 specific recommendations from the WHO, CDC and Canadian Public Health Agency guidelines.

Cancellation Policy Cancellation Policy
We offer flexible cancellations for all reservations made on upstay.com

  • 0-4 bedroom properties - Free cancellation until 5 days prior to arrival (4pm eastern time)
  • 5-8 bedroom properties - Free cancellation until 7 days prior to arrival (4pm eastern time)
  • 9+ bedroom properties - Free cancellation until 14 days prior to arrival (4pm eastern time)

For longer stays (up to 30 days) or monthly leases, we require at least 30 days notice to cancel or modify without fees.

Booking On Other Sites

Booking directly with us offers more flexible cancellation policies compared to other sites. Always double-check the cancellation policy before booking elsewhere, and consider booking with us directly for the best price on your rental.


Booking Deposit

50% of the total cost of the reservation is due at the time of booking, the other 50% must be paid once the cancellation policy kicks in.



Availability Calendar Availability Calendar
Available
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March 2025
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May 2025
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June 2025
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$306 1 $245 2 $247 3 $263 4 $335 5 6 7
8 $263 9 $329 10 $312 11 $434 12 $515 13 $492 14
$399 15 $405 16 $283 17 $409 18 $415 19 $495 20 $468 21
$392 22 $412 23 $456 24 $432 25 $551 26 $574 27 $517 28
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July 2025
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August 2025
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$289 24 $196 25 $184 26 $194 27 $225 28 $315 29 $315 30
$313 31            
September 2025
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$205 7 $165 8 $160 9 $166 10 $209 11 $273 12 $270 13
$235 14 $200 15 $193 16 $242 17 $236 18 $273 19 $278 20
$199 21 $178 22 $180 23 $185 24 $207 25 $251 26 $246 27
$187 28 $165 29 $166 30        
October 2025
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      $193 1 $218 2 $255 3 $238 4
$213 5 $259 6 $235 7 $281 8 $257 9 $313 10 $294 11
$309 12 $275 13 $305 14 $228 15 $248 16 $249 17 $240 18
$207 19 $181 20 $185 21 $191 22 $219 23 $241 24 $237 25
$204 26 $183 27 $257 28 $248 29 $242 30 $268 31  
November 2025
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$290 2 $318 3 $246 4 $254 5 $242 6 $340 7 $332 8
$321 9 $354 10 $212 11 $229 12 $265 13 $322 14 $312 15
$277 16 $260 17 $241 18 $307 19 $354 20 $450 21 $460 22
$488 23 $511 24 $537 25 $698 26 $696 27 $697 28 $665 29
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December 2025
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  $191 1 $212 2 $266 3 $290 4 $284 5 $241 6
$257 7 $288 8 $286 9 $207 10 $235 11 $275 12 $293 13
$280 14 $191 15 $197 16 $362 17 $236 18 $636 19 $843 20
$1046 21 $1153 22 $1145 23 $1037 24 $886 25 $954 26 $1042 27
$1081 28 $1163 29 $1076 30 $942 31      
January 2026
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4 $188 5 $180 6 $272 7 $255 8 $250 9 $237 10
$200 11 $168 12 $165 13 $214 14 $199 15 $249 16 $277 17
$276 18 $237 19 $175 20 $205 21 $205 22 $237 23 $237 24
$210 25 $179 26 $173 27 $181 28 $205 29 $237 30 $237 31
February 2026
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$198 1 $168 2 $167 3 $176 4 5 6 7
8 9 10 11 $255 12 $406 13 $454 14
$457 15 $324 16 $292 17 $282 18 $264 19 $323 20 $327 21
$273 22 $244 23 $231 24 $234 25 $250 26 $301 27 $384 28
Swipe Swipe for Availability


Amenities 63 Amenities
  • Air conditioning
  • Baking sheet
  • Bathtub
  • BBQ grill
  • Bed linens
  • Cable TV
  • Carbon monoxide detector
  • Cleaning Disinfection
  • Coffee maker
  • Cookware
  • Dishes and silverware
  • Dishwasher
  • Downtown
  • Dryer
  • Enhanced cleaning practices
  • Essentials
  • Family/kid friendly
  • Fire extinguisher
  • First aid kit
  • Free parking on premises
  • Gym
  • Hair dryer
  • Hangers
  • Heating
  • High touch surfaces disinfected
  • Hot tub
  • Hot water
  • Indoor pool
  • Internet
  • Iron
  • Kettle
  • Kitchen
  • Long term stays allowed
  • Microwave
  • Oven
  • Patio or balcony
  • Private entrance
  • Refrigerator
  • Resort
  • Room-darkening shades
  • Shampoo
  • Shower gel
  • Smoke detector
  • Stove
  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)
  • Toaster
  • Towels provided
  • Town
  • TV
  • Washer
  • Wireless Internet
Resorts
  • Solara Resort
  • Communal pool
  • Game room
  • In-Home Games Room
  • Minions Theme Room
  • Nintendo Theme Room
  • Outdoor pool
  • Private pool
  • StarWars Theme Room
  • Swimming pool
  • Tropical Theme Room

Reviews Rating 5 (44) Reviews
Rating 5
Marvelous
Anonymous - Posted: 3/3/2025
Thank you for your wonderful review! We’re so happy to hear that you had a marvelous experience. We look forward to hosting you again in the future!
Upstay staff
Posted: 3/19/2025
Rating 5
It was honestly one of the best ones i booked very clean and they are very communicative
Anonymous - Posted: 12/16/2024
Thank you for your review, Dileini! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 12/19/2024
Rating 5
I enjoyed the property
Anonymous - Posted: 12/1/2024
Thank you for your review, Matoya! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 12/4/2024
Rating 5
Such an incredible stay! The house was even bigger than expected. Everyone slept comfortably. The host was absolutely amazing. There was so much communication that I felt confident before and during our stay. Would recommend this property management and home!
Anonymous - Posted: 10/1/2024
Thank you for the glowing review, Priscella! We're thrilled to hear the house exceeded your expectations and provided a comfortable stay for everyone. Communication is a priority for us, and we're glad you felt supported throughout. We’d be delighted to host you again in the future!
Upstay staff
Posted: 11/25/2024
Rating 5
I give this place a 4.8 to stay everything was great for the most part.. ONE THING the living room couch needed to be changed out ASAP I can feel the springs in it.. mostly me and the children didn’t need it we was enjoying the pool and grill most the time but we already decided to come back to the same spot.. also one of the only few places that have some privacy around the pool are that’s a big plus. And we stayed 5 days that wasn’t enough time next summer Sunday to Sunday. This family enjoyed our time at y’all place !!! See yall next July .
Anonymous - Posted: 7/15/2024
Thank you so much for your feedback and kind words, Richard! We're delighted to hear that you and your family enjoyed your stay, especially the pool and grill area. We're pleased to let you know that the living room couch has been updated, ensuring a more comfortable experience for our guests. We're thrilled to hear you plan to return next summer and appreciate your positive comments about the privacy around the pool. We look forward to welcoming you back for an even longer stay next July!
Upstay staff
Posted: 7/28/2024
Rating 5
Su buscas un lugar para pasar en familia les recomiendo este alojamiento. Super cómodo, espacioso y super limpio. Mi familia y yo nos sentimos como en casa. Nos alojamos 8 adultos y 7 niños y en general los niños la pasaron genial. Tienen área de diversión y su cuarto propio animado. Esto dio la oportunidad de que los adultos también disfrutarán. El Anfitrión super atento en todo momento y muy amable. Sin duda alguno nos volveríamos a quedar en este lugar.
Anonymous - Posted: 4/21/2024
Thank you so much for your glowing recommendation, Jeniffer! We're thrilled to hear that you and your family had such a wonderful stay with us. It's fantastic to know that everyone felt comfortable and at home and that the children especially enjoyed the fun area and animated room. We truly appreciate your kind words and hope to have the pleasure of hosting you all again in the future!
Upstay staff
Posted: 5/11/2024
Rating 5
This place was as wonderful as described plus more!! The hosts were absolutely incredible, communication was easy and fast, easy access and easy check out. Definitely recommended!
Anonymous - Posted: 4/15/2024
Thank you so much for your kind words, Brenda! We're thrilled to hear that you had a wonderful stay with us and that everything met your expectations. We appreciate your recommendation and hope to welcome you back again in the future.
Upstay staff
Posted: 5/1/2024
Rating 5
Me and my family had a wonderful time! We are looking forward to staying again. We love it!
Anonymous - Posted: 11/5/2023
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 11/8/2023
Rating 5
The home within the Solara Resort is beautiful and exactly what we were looking for. The house was just like the pictures and the private pool and hot tub were so relaxing after a long day. The only thing noticed was some hair in some of the beds and towels. Also, just happened to notice when checking the place out to get familiar with where things are in cabinets, that there is no fire extinguisher if ever needed. Other than that, perfect and all nine of us would come back again.
Anonymous - Posted: 10/21/2023
Thank you for your feedback, Our dedicated cleaning team is putting in their best effort to keep everything in top-notch condition, and we genuinely apologize for any slip-ups. Please know that we took immediate action to handle this swiftly to maintain a high standard for our future guests. We're happy to know that despite these minor issues, your stay was wonderful, and all nine of you would love to come back. Your feedback is incredibly valuable, and we're committed to making every stay exceptional. We look forward to hosting you again and making your next experience even better.
Upstay staff
Posted: 11/9/2023
Rating 5
Rresponsive hosts, beautiful home in an excellent location. Wouldn't hesitate to recommend to anyone and would happily stay here again.
Anonymous - Posted: 10/13/2023
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 10/28/2023
Rating 5
Our stay was great! Would definitely recommend. We loved the house, very beautiful and spacious!
Anonymous - Posted: 9/23/2023
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 9/25/2023
Rating 5
We had a great time. The house is huge and our large family never felt crowded or uncomfortable. The two story home, pool, hot tub, large kitchen, and game room had something to keep everyone content. The pictures are very accurate, but of course there is nothing like seeing it in person! My only complaint is the Wi-Fi. The connection was spotty making it difficult to use internet reliable devices in many parts of the home. Other than that, highly recommend this home to families looking for a large kid friendly space.
Anonymous - Posted: 8/28/2023
Thank you for sharing your positive experience, April! We're glad you enjoyed the spacious house, amenities, and family-friendly atmosphere. We apologize for the Wi-Fi issue. Your recommendation means a lot, and we'd be excited to host you and your family again in the future!
Upstay staff
Posted: 9/1/2023
Rating 5
We had a great stay. The house is extremely comfortable and less than 20 minutes drive to Disney. The kids bunkbed room does not feel squeezed, but is comfortable. The kitchen is really well equipped. It was wonderful to be right by Disney. Daniel is such a wonderful communicator. I will def come back and recommend this place!
Anonymous - Posted: 8/11/2023
Rating 5
Great home and location.
Anonymous - Posted: 6/29/2023
Thank you Maria! was a pleasure to host you!
Upstay staff
Posted: 7/11/2023
Rating 5
Love the house I will be booking again
Anonymous - Posted: 6/14/2023
Thank you Anita! you're welcome back anytime!
Upstay staff
Posted: 6/28/2023
Rating 5
Great house. Tons of rooms, tons of space, pool was nice, modern and upgraded. Nothing to complain about and would definitely book again.
Anonymous - Posted: 6/6/2023
Thank you Brandon!
Upstay staff
Posted: 6/18/2023
Rating 5
Great house nice and clean
Anonymous - Posted: 6/2/2023
Thank you Brandi. glad you enjoyed the house!
Upstay staff
Posted: 6/16/2023
Rating 5
Me and my family had the honor of staying in Daniel and Christine’s home for my son 14th birthday the pictures are beautiful but the home in person is amazing. One of the best homes we’ve stayed in away from home. Daniel responded quickly to any questions I had there were no concerns to address everything went smoothly the house was super clean the beds were comfortable great location. I truly can’t say enough about this house it was the perfect layout for spending time with family and friends.
Anonymous - Posted: 5/29/2023
Thank you Yolanda!
Upstay staff
Posted: 5/30/2023
Rating 5
Beautiful room! Kids enjoyed the game room and pool. The kitchen had every thing a needed to prepare meals, will definitely be back
Anonymous - Posted: 5/26/2023
Thank you Christopher! Really happy you and the whole family enjoyed the stay :)
Upstay staff
Posted: 5/26/2023
Rating 5
Daniel and Christine are wonderful host. Always responding to my emails even in the middle of the night. Always ready to make our stay stress free. We will for sure be back
Anonymous - Posted: 5/14/2023
Thank you so much Adjoua!
Upstay staff
Posted: 5/17/2023
Rating 5
This is a wonderful property. The home is Beautiful and spacious, my family really enjoyed staying here. I highly recommend to big families as it has lots to keep everyone entertained. Loved the privacy the pool area had, made us feel real comfortable. The check in was smooth and the gender at the guard house was kind and friendly. I will definitely recommend this home and keep it in mind for the future.
Anonymous - Posted: 5/11/2023
Thank you Esmeralda!
Upstay staff
Posted: 5/11/2023
Rating 5
House is beautiful and clean! will recommend this house anytime. Host was very nice as well
Anonymous - Posted: 5/4/2023
Thank you Tanisha!
Upstay staff
Posted: 5/9/2023
Rating 5
great stay
Anonymous - Posted: 5/1/2023
Thank you Osman!
Upstay staff
Posted: 5/14/2023
Rating 5
A very nice spacious house. Exactly like the pictures. Very easy check on snd chrck out. Host was very response. My family really enjoyed staying here for our Spring Break. Really looking forward toward staying again.
Anonymous - Posted: 4/10/2023
Thank you Tanisha. It was a pleasure to host you
Upstay staff
Posted: 4/11/2023
Rating 5
We loved our stay and we all were extremely sad to leave. The photos do your home no justice. Everything you would need for your stay was there. The cleanliness, quick responses, game room, pool table, pool and jacuzzi! Winner! Winner! And you can cook your own chicken dinner in a nice clean and may I add in a up to date kitchen. Our ride home all we heard was “Can we please go back” My response was Yes! Yes! Yes! let me check my calendar to book it.
Anonymous - Posted: 4/3/2023
Thank you so much Selina!
Upstay staff
Posted: 4/4/2023
Rating 5
This was my first AirBnB and this set the standard WAY high. The place was immaculate. Definitely going to be looking this house up every time we’re in the area!
Anonymous - Posted: 3/31/2023
Thank you Edward! lovely to host you!
Upstay staff
Posted: 3/31/2023
Rating 5
I loved the places my kids loved it too we enjoyed our stay will definitely stay again…
Anonymous - Posted: 3/23/2023
Thank you Sheronnie!
Upstay staff
Posted: 3/24/2023
Rating 5
I loved the places my kids loved it too we enjoyed our stay will definitely stay again…
Anonymous - Posted: 3/23/2023
Thank you Sheronnie!
Upstay staff
Posted: 3/24/2023
Rating 5
My family and I had an amazing experience, beautiful home. Close to restaurants, disney and universal studios. Amazing host, couldn’t ask for a better home to relax in. Thank you
Anonymous - Posted: 3/19/2023
Thank you Anthony! really appreciate it
Upstay staff
Posted: 3/21/2023
Rating 5
My family and I had an amazing experience, beautiful home. Close to restaurants, disney and universal studios. Amazing host, couldn’t ask for a better home to relax in. Thank you
Anonymous - Posted: 3/19/2023
Thank you Anthony! really appreciate it
Upstay staff
Posted: 3/21/2023
Rating 5
Great home for large groups or multiple families. Enjoyed using the resort amenities (pool and splash pad for kids). The kids loved the game room, pool and hot tub at the house. Daniel was very responsive and easy to work with.
Anonymous - Posted: 3/3/2023
Thank you Leanne - appreciate it!
Upstay staff
Posted: 3/3/2023
Rating 5
Great home for large groups or multiple families. Enjoyed using the resort amenities (pool and splash pad for kids). The kids loved the game room, pool and hot tub at the house. Daniel was very responsive and easy to work with.
Anonymous - Posted: 3/3/2023
Thank you Leanne - appreciate it!
Upstay staff
Posted: 3/3/2023
Rating 5
This place was amazing, loved the location. My family and I enjoyed the entire home, plenty of rooms and space for everyone. So many things to do around. The host was very nice and communicated with us throughout our stay. Always asked if we needed anything or if we had questions. I will definitely be coming back! Thank you Daniel
Anonymous - Posted: 2/28/2023
So glad you and your family enjoyed the house and the visit :) Thank you and you're welcome back anytime
Upstay staff
Posted: 2/28/2023
Rating 5
This place was amazing, loved the location. My family and I enjoyed the entire home, plenty of rooms and space for everyone. So many things to do around. The host was very nice and communicated with us throughout our stay. Always asked if we needed anything or if we had questions. I will definitely be coming back! Thank you Daniel
Anonymous - Posted: 2/28/2023
So glad you and your family enjoyed the house and the visit :) Thank you and you're welcome back anytime
Upstay staff
Posted: 2/28/2023
Rating 5
it was a great stay! thank you so much for such a nice stay for the money I paid!
Anonymous - Posted: 2/23/2023
Thank you Shamil! It was lovely to host you.
Upstay staff
Posted: 2/23/2023
Rating 5
it was a great stay! thank you so much for such a nice stay for the money I paid!
Anonymous - Posted: 2/23/2023
Thank you Shamil! It was lovely to host you.
Upstay staff
Posted: 2/23/2023
Rating 5
Loved It
Anonymous - Posted: 2/15/2023
Thank you Kasha! you're always welcome back!
Upstay staff
Posted: 2/17/2023
Rating 5
Loved It
Anonymous - Posted: 2/15/2023
Thank you Kasha! you're always welcome back!
Upstay staff
Posted: 2/17/2023
Rating 5
This home was beautiful, clean, well put together. Daniel was very attentive and kept in communication and was prompt with responding. The rooms were spacious and clean. It was the perfect home for my family vacation. Definitely plan to stay here again when I visit Orlando!
Anonymous - Posted: 2/4/2023
Thank you so much for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 2/9/2023
Rating 5
This home was beautiful, clean, well put together. Daniel was very attentive and kept in communication and was prompt with responding. The rooms were spacious and clean. It was the perfect home for my family vacation. Definitely plan to stay here again when I visit Orlando!
Anonymous - Posted: 2/4/2023
Thank you so much for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 2/9/2023
Rating 5
This place is a must stay!! It’s awesome
Anonymous - Posted: 2/1/2023
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 2/10/2023
Rating 5
This place is a must stay!! It’s awesome
Anonymous - Posted: 2/1/2023
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Upstay staff
Posted: 2/10/2023
Rating 5
The home was beautiful, it looked especially like the pictures. Great space and the decor down to the light fixtures in the home was beautiful!! My only complaints is the late responses to my messages, refrigerator stopped working mid stay and all of our stuff was warm someone was sent hours later. Washer very difficult to use left clothes soaked, and dishwasher wouldn’t work. Check out time is 10a and cleaner lady sat right outside the home from 830am until we left at 9/9:20a, I understand the need to clean the home but did she have to sit right in front like she was rushing us??
Anonymous - Posted: 1/27/2023
We appreciate your review! Our sincere apologies for any delay in response to the issues experienced. We will communicate with our team and work to ensure this does not affect any future guests. It was lovely to host your stay and thank you for taking care of my property!
Upstay staff
Posted: 1/29/2023
Rating 5
The home was beautiful, it looked especially like the pictures. Great space and the decor down to the light fixtures in the home was beautiful!! My only complaints is the late responses to my messages, refrigerator stopped working mid stay and all of our stuff was warm someone was sent hours later. Washer very difficult to use left clothes soaked, and dishwasher wouldn’t work. Check out time is 10a and cleaner lady sat right outside the home from 830am until we left at 9/9:20a, I understand the need to clean the home but did she have to sit right in front like she was rushing us??
Anonymous - Posted: 1/27/2023
We appreciate your review! Our sincere apologies for any delay in response to the issues experienced. We will communicate with our team and work to ensure this does not affect any future guests. It was lovely to host your stay and thank you for taking care of my property!
Upstay staff
Posted: 1/29/2023
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